𝑲𝒆𝒏 𝑲𝒖𝒅𝒐

Field Services IT Support

Legislative Data Center

Sacramento, CA

Dec. 2021 to Current

Collaborated independently and within teams to provide comprehensive support to Legislative staff, effectively diagnosing and resolving network, software, hardware, and peripheral issues.

• Conducted in-depth analysis to derive accurate conclusions and make informed decisions.
• Identified and comprehended underlying factors in moderately complex problems or scenarios, leveraging established models, recognized concepts, and prior experiences.
• Proficiently relocated and reconnected computer systems, printers, and installed various hardware and software in user environments.

GSA - Data Analyst

Franchise Tax Board

Sacramento, CA

Nov. 2020​ to Jan. 2022​

Assisting tax policy analysts in the completion of economic and statistical data analyses performed in the Tax Policy Section.

Evaluated data quality, cleaned datasets, and generated statistical information for ad hoc data requests and tax studies.

SIU Student Assistant

CA Department of Healthcare Services

Santa Ana, CA

Aug. 2019​ to Nov. 2020

Supported Audits and Investigations department at SIU by expediting review and preparation of documents.

Notable accomplishments:

+ Conducted data cleaning and visualization of health care provider billing records, financial records, and statistical data
+ Assisted in preparing audit working papers and CAFs
+ Identified and analyzed business violations of Medi-Cal policies and standards
+ Conducted research and analysis, and regularly generated investigation reports

TA/ Math Tutor

Rancho Santiago Community College District

Santa Ana, CA

Feb. 2016​ to Dec. 2016​

In charge of facilitating SI sessions; TA for a Math Professor in class. Tutoring students in Math Center. Notable accomplishments:

• A peer to connect students into a session together and make sure it should be done in the usual way.
• Prepare review materials, and assignments to help students to strengthen their understanding and overcome their weaknesses.